1. Introduction
Batbat is a trusted online gaming platform in Bangladesh. We believe that protecting the privacy of each member's personal information is a fundamental responsibility. This Privacy Policy ("Policy") explains in detail how we collect, use, store, and protect your information when you use the batbat website and services.
By creating an account or using our services on the batbat platform, you are considered to have accepted this privacy policy. Please read the full policy carefully. If anything is unclear, feel free to reach out to our support team.
Our privacy policy follows international data protection standards. Your information is never a commodity to us.
2. Information We Collect
Batbat only collects information that is strictly necessary to operate our services. We do not collect any personal data beyond what is required.
| Data Type | What is collected | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport number | During KYC verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial information | Mobile banking number (bKash/Nagad/Rocket) | During Deposits & Withdrawals |
| Device Information | IP address, browser type, device model | At Every Login |
| Gaming Information | Betting history, win/loss records | While playing games |
| Cookie information | Session cookies, preference settings | While browsing the website |
We never collect your full bank account number or credit card details. All payments are processed through secure third-party payment gateways.
3. Why We Use Your Information
Batbat uses the data it collects for specific, defined purposes only. No information is ever used outside of those purposes.
- Account management: To create, verify, and manage your batbat account.
- Payment Processing: To maintain records of deposits, withdrawals, and transactions.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Legal compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
- Service Improvement: To personalize your gaming experience and improve the platform.
- Contact: To send important updates, promotions, and support messages.
- Responsible Gaming: To identify problematic gaming patterns and provide appropriate support.
We do not use your information for profiling or automated decision-making processes that could harm you.
4. Cookie Policy
The batbat website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
- Essential Cookies: Essential for the site to function properly. These cannot be disabled.
- Performance Cookies: Analyzes which pages on the site are used most. All data is anonymous.
- Functionality Cookies: Remembers your language preference and login status.
- Marketing Cookies: To show you relevant promotions based on your preferences. You can opt out of these at any time.
You can delete existing cookies or block new ones at any time through your browser settings. Note that doing so may affect certain features of the site.
First-time visitors to batbat will see a cookie consent notice. Non-essential cookies are only activated once you give your consent.
6. Data Storage & Security
Your information is stored on secure servers and protected through multiple layers of security.
- All data is secured with AES-256 encryption.
- Server access is restricted to authorized personnel only.
- Regular backups and a disaster recovery plan are in place.
- 24/7 monitoring is in place to detect suspicious activity.
- After an account is deactivated or closed, data may be retained for up to 5 years as required by law.
In the event of a data breach, affected members will be notified by email within 72 hours and the necessary steps will be taken.
7. Your Data Rights
Batbat respects your data rights. You have the following rights:
Right to Access
You may request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted after closing your account.
Right to Portability
You may request an export of your data in a machine-readable format.
Right to Restrict Processing
You can request that your data be used only for specific purposes.
Right to object
You can opt out of marketing communications at any time.
To exercise any of your rights, [email protected] Email us at the address provided. We will respond within 30 days.
8. Protection of Minors
Batbat strictly does not provide services to anyone under the age of 18. We place special emphasis on protecting minors within our privacy policy.
- Age verification is mandatory at the time of registration.
- If a person is identified as being under 18, their account is closed immediately.
- Any data collected from a minor is deleted immediately.
- If you discover that a minor is using your account, please notify us immediately.
Keeping minors away from gaming is a family responsibility too. On the Responsible Gaming page Learn about parental controls.
9. Policy Changes
Batbat reserves the right to update this privacy policy as needed. We will notify you in advance of any significant changes.
- You will be notified by email if the policy is updated.
- Updated policies take effect from the date of publication.
- Continued use of the service after changes have been made will be considered acceptance of the updated policy.
- If you object to the updated policy, you will have the option to close your account.
The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.
10. Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team.
- Email: [email protected]
- Live Chat: Available 24/7 (log in to the platform)
- Response time: typically within 1–3 hours
For more general questions, visit our FAQ Page you can view or About Us Visit the page.
Your privacy is our priority. batbat is always here for you.
Start Safe Gaming Today
Your information is completely safe at batbat. Enjoy the best gaming experience with confidence, backed by our privacy policy.
By registering, you agree to our Privacy Policy and Terms & Conditions.